Everything Streamliner does, one short section at a time, grouped the way you meet it. The same manual ships inside the app. All sections ↓
Getting started
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What Streamliner is
GS-1
The one-page orientation — work as conversations, one per job, with an assistant that uses your own systems
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Three ways in
GS-2
The first screen — join your organization, use the app on your own for free, or try the demo
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Signing in and connections
GS-3
The two layers — your organization's sign-in says who you are; connections sign you in to each system the assistant uses
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The Meridian demo
GS-4
A fictional jewelry retailer to try every part of the app, offline, with no key and no account
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Your accounts
GS-5
Several accounts on one device, like Slack — switching between them, what needs you in each, adding and leaving one
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Settings
GS-6
The two tabs — General for voice, files and diagnostics, Accounts for each account's sign-in, AI providers and leaving
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On the iPad and iPhone
GS-7
The iPad's sidebar and cards in either orientation, Side by Side, and the iPhone's list and chat
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Signing in to your organization's systems
GS-8
Connect Your Accounts when you open an organization, the sign-in card when a session ends, and systems that sign in one customer per chat
Chats
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Streamlines and chats
ST-1
What a streamline and a chat are, and how the list of chats is organized
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Starting a chat
ST-2
Opening a new chat, the welcome message and the starter chips
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Writing to the assistant
ST-3
The composer — quick phrases, files, scans and voice, the card-details warning, and what Delivered and Read mean
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The overview
ST-4
The live summary of a chat's job — the ticket, the offer, the delivery — and where to find it
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Finding, archiving and finishing chats
ST-5
Finished chats, search, renaming, archive and delete, and what happens when a job is finished
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Attaching files
ST-6
Photos, scans, PDFs and text files in a chat — how to add them, what the assistant sees, and what is refused
Working with the assistant
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What the assistant can and can't do
AS-1
It works your organization's systems as you, within your access, and tells you what it did
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Confirmation cards
AS-2
Why the assistant always stops and asks before anything that can't be undone, and what your tap does
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Secure forms and secure views
AS-3
How card numbers, ID numbers and other secrets go past the assistant, straight to your organization
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Sign-in cards
AS-4
What happens when the assistant needs a system you are not signed in to, or your session there has ended
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When something doesn't work
AS-5
Not-found answers, refusals, errors and cut-off replies — what each one means and what to do
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Scanning barcodes and QR codes
AS-6
The scan button, what a scan sends, scanning many codes at once, and barcode scanners on iPad and Mac
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Talking and listening
AS-7
Talk to a chat instead of typing, and have replies read aloud, with everything turned into text on your device
Your data and privacy
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AI providers and your consent
PR-1
The screen that asks before anything you write goes to an AI service, and how to change your answer
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What is sent, and what never is
PR-2
Where each kind of information goes — your organization, the AI service, our servers — and what stays out of all of them
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Where your chats are kept
PR-3
Organization chats are your organization's record; chats on this device are yours, kept as long as Keep chats for says, and synced through your own iCloud if you turn it on
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On site only streamlines
PR-4
Streamlines your organization limits to its own networks, and what happens when you use one elsewhere
On this device
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Using Streamliner on this device
FR-1
The free way to use the app — your own streamlines, your own MCP servers, your own model key, no account
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Making a streamline
FR-2
Making your own streamline in the Library — name and look, briefs and instructions, model, MCP servers, welcome and quick phrases
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Adding MCP servers
FR-3
Connecting a streamline to your own MCP servers, and how signing in to them works
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Tool rules
FR-4
Deciding which tools run without asking, which always ask, and which the assistant never sees
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The Vault
FR-5
Your model keys, per-streamline keys, iCloud Keychain sync, and the systems you are signed in to
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Sharing and importing streamlines
FR-6
Sending a streamline to someone else as a file, and adding one someone sent you
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The Concierge
FR-7
The built-in streamline that sets Streamliner up with you, by conversation, and saves only when you tap
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Sharing by link
FR-8
Share your organization's streamlines by link, open a link someone shared, and stop sharing
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Choosing which tools a streamline uses
FR-9
Narrowing a big server to the tools one streamline needs, what happens when a server adds tools, and why a tool can disappear for you
The Library
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The Library
LIB-1
Where owners, admins and anyone on their own device see what their streamlines are made of — streamlines, briefs, templates and forms
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Briefs
LIB-2
Instructions written once and read first by every streamline that includes them — your voice, your words, what never to do
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The streamline editor
LIB-3
One editor for every streamline, laid out from the published format — sections, briefs and instructions as a page, problems where they are
For organization admins
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Owners, admins and members
AD-1
The three access levels in an organization, how they differ from job roles, and what each can see
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Inviting and removing people
AD-2
How invite links bring people in, why an invite alone grants nothing, and how access is taken away
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Usage and daily limits
AD-3
The Usage page — calls, tokens and estimated cost by person, role, streamline and model — and how limits work
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Your organization's setup
AD-4
Where streamlines, brand colors and policies come from, and how a device picks up changes
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Publishing from the app
AD-5
How owners and admins publish their organization's staged changes from an iPhone, iPad or Mac an owner approved
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Members
AD-6
Everyone in your organization in one place, and what owners and admins can change about each person
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Who can use what
AD-7
Which streamlines a person can use and why not, who can use a streamline, and Preview as
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Activity
AD-8
The record of what owners, admins and your organization's systems changed, and who opened whose chats
Appearance
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Appearance
AP-1
Light and dark, the account's theme and each streamline's; on the Mac the Style page with your own themes
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A streamline's theme
AP-2
Giving one streamline its own look, from its Theme card or the Library, and who can change it
On the Mac
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Keyboard shortcuts
KB-1
The keys the Mac app answers to, and what no key will ever do
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The Mac window
MAC-1
The sidebar and cards — each streamline a card, its open chats as tabs, the overview, Chats and its theme beside it
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Side by side, windows and arrangements
MAC-2
Two chats or two streamlines at once, cards in their own windows, and keeping a layout to come back to
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Report an Issue
MAC-3
Send a bug or an idea from the last row of the sidebar, anonymously unless you add your name
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Files on this Mac
MAC-4
Keep your setup as plain files in a folder you choose, so any agent on your Mac can read and edit it safely
Troubleshooting
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Sign-in problems
TS-1
Invites that won't open, codes that don't arrive, sign-in sheets that close or hang, sessions that keep ending
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Access ended
TS-2
What the "Your access has ended" screen means, what was removed, and what to do if it's a mistake
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Daily limits
TS-3
What to do when you've reached today's limit, and what the warning before it means
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Offline
TS-4
Why chats need a connection, what still works without one, and why nothing is queued to send later
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Questions
TS-5
Short answers to the questions people ask most